"Loyalty and ethics mean the world to me and this applies to my family, my employer, my client, my candidate. If I give my word, it is my bond and I cannot jeopardise that trust by making a commitment to deliver that I may not be able to honour. Rethink’s values sync completely and our collective care and passion about delivering appropriate, tailored and successful hiring solutions provides clients and candidates with an experience they should quite rightly expect and deserve."
Writing an "about me" section has been a big challenge for me. I’m a nightmare as I’ve done a bit of everything over the last 24 years! I’m not quite a “Jack of all trades and a master of none” as having lived in the worlds of a Recruitment Agency business, an Outsourcing Solutions business, and my own independent Consulting business, I genuinely have worked across a broad spectrum of operations.
I collided with the world of recruitment by accident, being hired by a business who wanted a language graduate looking to set up an operation in Brussels. I fell in love from day one and remain impassioned by how recruitment professionals can support businesses to achieve their corporate objectives via the engagement and hiring of the right people.
Recruitment has previously been under respected as a profession, and by that I mean, when someone needs Finance support they go to Finance, when someone needs Legal support they go to Legal, but when someone needs Recruitment support - everyone becomes an expert in Recruiting. Thankfully, times have changed and businesses the globe over, now recognise that Talent Acquisition & Resourcing holds its own place in the professional world and is a function that is not only required but business critical.
I have been extremely fortunate to work with many amazing businesses (too many to name them all!) but CAP Gemini, Thales, BAE Systems, Morrisons, Four Seasons Healthcare, Capco, Amazon, and Chelsea Football Club all feature in my list.
Projects have ranged from straight forward recruitment programmes of work to secondment projects; recruitment supply chain & procurement, international healthcare resource programmes and government driven employability & hiring. Additionally, I have supported both the transition of outsourcing services from one provider to another, to the building of an entirely new service contractor solution.
“Too often, outsourcing businesses overcomplicate communications, processes and methods. HR teams are super stretched, more than ever before, which is why my goal is to create strategic partnerships where we remove the recruitment headache, allowing those teams to focus the lens on other critical business initiatives. Not only do we solve talent acquisition issues, we also provide the tech, analytics and reporting that makes businesses look good and we generally have some fun whilst doing it.”
I’m have worked for RTM for a year, currently as Client Engagement Lead, leading our sales and solutions strategy across the UK. My role is to work with existing and new clients to help identify and look to solve their talent acquisition problems. I have always been passionate about talent and the psychology behind recruitment and development, which is what led me to qualify as a cognitive behavioural coach.
I’ve worked in the media industry for 2 decades, starting in agency recruitment for PR, and moving in-house with Interpublic, Omnicom, M&C Saatchi and WPP. As Head of Talent and Talent Acquisition, I have expertise designing entry-level programmes right through to leading Executive C-suite search, creating future-proof strategies for business growth.
Weber Shandwick, Golin Harris & FutureBrand - reporting into the European CEO and HR Director I led, managed and centralised all resourcing activity for the 3 brands across the UK. I provided strategic talent consultancy in; recruitment, succession planning, employer brand and talent management.
M&C Saatchi PR - working with the Executive team and reporting to the Global CEO, I drove and developed talent and retention initiatives across all offices globally. This included setting up offices in multiple markets, search and selection, contract development, onboarding, entry-level programme, (design and management) L&D and D&I initiatives and developing the employer brand.
BCW - within a Global Communications agency I led all Talent Acquisition activity from strategic design to delivery for Cohn & Wolfe and AxiCom in London, with strategic support for key hires across Europe.
“As humans, we have a tendency to believe the reports our systems produce for us, but these are only as accurate as the information we put into them. When we look at the raw data, we can assess very quickly whether a client’s system is being used correctly. CurioTM allows us to highlight any gaps and inconsistencies, and provide the insights to help optimise the recruitment process. We pride ourselves on strict adherence to data quality, resulting in stronger, more effective decision making.”
I’ve obtained a wealth of knowledge with over 25 years’ experience in Business Intelligence, Technology and Project Management.
Having previously worked for companies such as TfL, American Express and Alexander Mann, I now head up our Centre of Excellence where I work on projects across the Rethink Group; driving change, making things better.
Working across the Rethink Group my team have delivered:
• Analytics across our Client base
• Internal Reporting and MI
• Market and Business lead Research Projects
• Citrix to SharePoint Migration
• ATS and CRM implementation
“More than ever HR teams are being made responsible to manage their temporary talent, usually for the first time in their careers. We bring the resource and expertise to own and manage those contractors effectively, providing controlled, risk-free, rapid access to talent. We pride ourselves on overserving our customers, enabling you to consistently overachieve in sourcing the best talent to deliver your business strategy.”
I joined Rethink 14 years ago as an Account Manager and now lead our MSP business, managing and delivering non-permanent talent across our customer base. I have experience in directing scalable outsourcing operations, including the management and direction of customers such as Shell, Discovery, Boots, M&S, Vodaphone and Warner Music Group.
I’m passionate about outsourcing, solving problems for our customers, as navigating a contingent workforce is never easy. Delivering world-class recruitment and talent services to our customers is my thing.
Discovery - enterprise scale MSP, underpinned by leading VMS, delivering top contract talent for every worker type across the business.
Shell - global comprehensive MSP solution to ensure delivery, onboarding and management of creative talent.
Warner Music Group - full contingent worker MSP, that solved the business’s IR35 issues and enabled the brand to succeed in talent acquisition.
“Supporting customers through business change by building agile, scalable and customised solutions has never been more important. Enabling thousands of people to find their dream job with our clients and therefore enhancing careers and livelihoods, is what drives us forward.”
I have 20 years experience in RPO, working with an authentic and diverse client base. I’m passionate about driving a superior hiring experience, whilst achieving optimal performance standards for our clients. We achieve this through a strong partnership approach and collaboration with onsite and offsite teams. I am accountable for all contractual and operational elements that go along with our multi year solutions across a portfolio of RPO clients.
Sky - Leadership of delivery team executing around 4k hires per year. Enhanced service delivery and business partner model to achieve account evolution expectations, including strategic initiatives on diversity, sourcing, and business intelligence requirements, enabling an extension of our services into a second term. Navigated the team through significant disruption during the pandemic, ensuring high retention and enabling expedited growth, as the market recovered.
Macquarie - Resourcing Director EMEA Region on a Global account. Defined and executed the talent acquisition strategy for the region. Delivered results against strategic initiatives pertaining to diversity, internal mobility and Employee Value Proposition (EVP). Implemented a date driven approach within talent acquisition and sourcing to improve direct sourcing outcomes.
Deloitte - People leadership of UK wide team and enhancement of overall solution by integrating business intelligence services and delivering on continuous improvement projects during the transition to a 3rd extension of RPO services.
Citi - People Leadership of operational delivery team on a 1st generation RPO/Investment Banking solution, we managed 2000+ experienced hires per year, pre GFC during 2007/8. Enabled early adoption in offshoring sourcing and administration services to Poland. Once the global financial crisis hit the industry, the team was rightsized and restructured to ensure an efficient and commercially viable delivery model, via on and offsite resource and services.
“We access the talent that our clients can’t reach, allowing them to scale their business which builds long term value and relationships.”
I have 25 years in the recruitment industry, 12 of those spent in-house leading Talent Acquisition functions in the professional and financial services. I spent over 8 years leading Search, Recruitment Process Outsourcing and Recruitment Projects, delivering results for a range of leading brands across industries.
Recruited 120 Technologists in 6 months for a new business unit.
Led all Corporate Functions Hiring (IT, Finance, Legal, HR).
Hiring Financial Services Consultants.
Implemented the recruiting function, worked on Exec Hiring for the ConsultingPractice.
Led all Corporate Functions (Finance, Operations, Risk, HR) + Exec Recruiting forHR.
Implemented a recruiting function for their Canadian business.
EMEA Leadership search across multiple functions.
“With 24 years’ experience within the recruitment industry, it gives me a unique insight into what a good service looks like. I have been lucky enough to work for small and large clients globally across both contingent, permanent and technology led solutions. I have built my reputation on delivering a best in class service. In the words of Henry Ford ‘You can’t build a reputation on what you are going to do.’
I’m a commercially aware recruitment professional with an accomplished record in delivering end to end recruitment services to multiple sectors within the UK, Europe and the US.
I’m passionate about establishing strong stakeholder relationships, managing, implementing and running RPO, VMS and MSP relationships with global clients. With strong focus on direct sourcing both for contingent and permanent recruitment, my goal is simple - to deliver effective results.
AXA - For large financial services clients I implemented a MSP solution, completing this project within 3 months. For the UK, the MSP solution involved transitioning over 120 contingent workers from AXA and transitioning third party workers, implementing a new timesheet system and new processes across over 1000 HM.
KMPG - Acting as Recruitment Project Manager to expand an RPO solution across 4 more divisions, with c1000 hires per year, this project was completed within 3 months. The project included hiring 30 new on site staff, remapping and improving the process and implementing an improved governance process.
Barclays - As part of an implemented Project, I managed 11 workstreams and transitioned around 2500 contingent workers and 40 suppliers. This was delivered on time, budget and with positive feedback from all parties.
BBC - I was hired as a Programme Manager to manage a continuous improvement (CI) plan, and after 3 weeks I was asked to take over as an Account Director. I managed a team of around 70 people across 3 locations, handling 1500 roles at any time, driving process and technology improvements across the account.